FAQ

A: CraftsandCravingsCo is pleased to offer a variety of convenient payment methods to ensure a seamless shopping experience. We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we support payments through PayPal or Venmo for those who prefer this method. Our online payment system is secure and encrypted to protect your personal and financial information. Please note that payment is required at the time of purchase, and orders will not be processed until full payment is received. If you have any questions or issues related to payment and billing, we are here to assist you.

A: Yes, CraftsandCravingsCo accepts returns under certain conditions to ensure customer satisfaction with our custom-made crafts. Returns can be made within 30 days from the date of purchase, provided the item is in its original condition and packaging. To initiate a return, please contact our store with your order number and reason for return. Note that customized items may not be eligible for returns unless they are defective or damaged upon arrival. Our goal is to provide you with high-quality, personalized crafts, and we strive to address any concerns promptly and professionally.

A: At CraftsandCravingsCo, we understand the excitement that comes with awaiting your custom-made craft order. To ensure you're always in the loop, we've made order tracking seamless and straightforward. Once your order is processed and shipped, you'll receive a confirmation email that includes a unique tracking number and a link to the carrier's tracking page. Simply click on the link or visit the carrier's website and enter your tracking number to view real-time updates on your package's journey. If you have any questions or need further assistance, our customer service team is always ready to help via email at craftsandcravingsco@gmail.com. Thank you for choosing CraftsandCravingsCo to bring your creative visions to life!

A: At CraftsandCravingsCo, we pride ourselves on meticulous craftsmanship to ensure every product meets our high standards. Orders typically ship within 5-7 business days after purchase. However, please note that custom-made crafts may require additional time for preparation and quality checks. Once your order is ready to be shipped, you will receive a confirmation email with tracking information. If you have any specific deadlines or require expedited shipping, please contact our store, and we will do our best to accommodate your needs. Thank you for choosing CraftsandCravingsCo to unleash your creativity!

A: At CraftsandCravingsCo, we are committed to delivering your custom-made crafts in a timely and secure manner. We offer standard, expedited, and international shipping options to cater to your needs. Orders are typically processed within 2-3 business days. Standard shipping within the United States usually takes 5-7 business days, while expedited shipping options are available for those who need their items sooner. International shipping times vary based on the destination country but generally range from 10-21 business days. We provide tracking numbers for all shipped orders, so you can monitor your package’s progress. Additionally, shipping costs are calculated based on weight, dimensions, and destination at the time of checkout. For more detailed information or specific inquiries, please reach out to our store. Your satisfaction is our top priority, and we strive to ensure your shopping experience with us is exceptional from start to finish.

A: At CraftsandCravingsCo, we understand that situations may change. If you need to cancel your order, you can do so within 24 hours of placing it. To initiate a cancellation, please contact our store via email at craftsandcravingsco@gmail.com. Be sure to include your order number and full name for a smooth process. After the 24-hour period, cancellations may not be possible as we start crafting your custom items almost immediately to ensure timely delivery. We appreciate your understanding and are always here to assist with any concerns you may have.

A: At CraftsandCravingsCo, I always welcome partnerships and collaborations that align with my mission of unleashing creativity through custom-made crafts. To initiate a collaboration, please follow these steps: 1. Proposal Submission: Send inquires using the form under the CONTACT US tab, OR Email your collaboration proposal to the store owner at CraftsandCravingsCo@gmail.com. Ensure your proposal includes detailed information about your project, objectives, and how it aligns with the brand. 2. Review Process: I will review your proposal to assess its potential for a successful partnership. I evaluate based on creativity, feasibility, and mutual benefit. 3. Discussion: If your proposal catches my interest, I will reach out to discuss further details and potential next steps. This may include virtual meetings or in person within the Kansas City area. 4. Agreement: Upon mutual agreement, I will formalize the partnership through an agreement outlining the scope, timeline, responsibilities, and deliverables. 5. Implementation: Once the collaboration is agreed upon, I will work closely with you to ensure smooth execution and shared promotion of the project. For any additional questions or urgent inquiries, feel free to contact me directly at CraftsandCravingsCo@gmail.com. I look forward to the opportunity to create something amazing together!